Account Director I - SLED/Contact Center - Pacific Northwest (WA/OR)
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn:
/lumentechnologies, Twitter:
@lumentechco, Facebook:
/lumentechnologies, Instagram:
@lumentechnologies and YouTube:
/lumentechnologies.
The Role
The West Region Public Sector team at Lumen is looking for a talented, competent and driven colleague who has made technology sales their long-term career choice to join our growing sales team of six.
The Main Responsibilities
Job Responsibilities
- Identifies and develops new sales opportunities within a specific territory, provides product solutions in collaboration with the solution architecture teams, and maintains productive, outcome-focused ongoing relationships to maximize sales and service revenue for the company.
- Develops deep understanding of the customer s business problems and positions the Lumen Platform as the foundation of long-term partnerships.
- Represents Lumen at channel- or region-specific public events and collaborates with the marketing team to evangelize the Lumen platform.
- Develops and maintains accurate sales and revenue forecasts, and achieves monthly and annual sales targets.
The Main Responsibilities
- Responsible for developing sales in the designated target market by identifying new sales opportunities through a sustained and rigorous prospecting cadence, virtual meetings, presentation sessions and partner networking.
- Develops action plans and account-specific sales plans to increase overall total customer spend with the company.
- Aggressively pursues deeper knowledge of new technologies and sales techniques to increase the sales volume.
- Provides comprehensive account plans and flexible methodology to win new business from new and existing accounts.
- Provides accurate and detailed weekly forecast and funnel updates in order to meet or exceed sales quota requirements.
What We Look For in a Candidate
Basic
Qualifications:
- Minimum skills required to perform in this role.
- 5
years of direct sales experience in IT, Data Center and/or Telecommunications sales, including VARs and System Integrators. - Practical Understanding of the OSI Model, Wide Area Networking and Voice Infrastructure.
- CRM proficiency (Salesforce.com)
- Proficient in MS office products:
Outlook, Word, Excel, and PowerPoint. - The candidate must be comfortable in a virtual environment hosting meetings in Zoom, TEAMS, WebEx and Citrix Go-to-meeting.
- Strong communication skills and formal presentation ability are expected.
Preferred
Experience:
- Ability to translate corporate strategies into day-to-day tactical engagements.
- Ability to assess competing priorities quickly, delegate effectively and keep all task-owners, regardless of reporting structure, accountable to the customer's objective.
- Understanding of cloud and network security trends.
- Self-sufficient, pro-active, results-oriented sales professional who is open to coaching and learning
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.Requisition #:
252273
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses ). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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